Omnitrans has been proud to host several interns from the Inland Empire Job Corps program in San Bernardino. The program offers no-cost education and career technical training to people ages 15 to 24 to help them improve the quality of their lives and teach them the skills they need in order to find meaningful jobs.
Nineteen-year-old Rosa Silva, our most recent intern, works in the call center where she provides assistance and information to Omnitrans passengers. “It’s an interesting job,” said Rosa. “You never know who will be on the other end of that phone. It might be someone who wants to file a complaint or commend a driver. A lot of the time it’s someone who needs help with directions and knowing which routes to take. Yesterday I took a call from a lady who needed Access bus info. Her 15-year-old daughter had recently gone through brain surgery and didn’t have long to live. She needed the bus to get her to her doctor appointments at the hospital. It makes you realize how important the bus service really is to people.”
A year ago Rosa was doing packing and maintenance work for a warehouse. She disliked the job and felt there was little room for advancement. Through Job Corps, she has been able to gain office and computer skills, become certified in Microsoft Word and PowerPoint, and work towards her business certification. The program also opened the door for the internship opportunity with Omnitrans.
“Job Corps has made a huge difference in my life,” said Rosa. “And I’ve learned so much through my internship at Omnitrans. I really enjoy working the call center and would love to continue to do this as a full-time job.”
– Juno Kughler Carlson
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